dispatch conditions (status as of april 2024) (en):

dispatch conditions

1. delivery to austria:
our quotation is subject to change (errors excepted). prices are quoted in €, inclusive of 10% value added tax (catalogues) respectively 20% austrian VAT (stamps, accessories).
UID-nr: ATU29088108.
shipment takes place at our risk within europe (without GUS).
delivery takes place strictly on account. for new customers : up to 100 € on account, more than € 100 on advance invoice.
delivery is realised usually on the same day as the incoming order. missing accessories will be procured gladly (up to 2 weeks).
free shipping on invoice amount over 75 € (for less than 75 € + 6 € dispatch cost).
payment free of charges within 7 days after receipt of the goods respectively advance invoice. latest payment date shown in invoice:
HYPO VORARLBERG, AUSTRIA.
IBAN: AT05 5800 0216 2444 8011. BIC: HYPVAT2B.

POSTBANK, GERMANY.
IBAN: DE96 7001 0080 0120 5488 03. BIC: PBNKDEFF.

reclamation/justifiable exchange and right of return
(money back): within 14 days without giving any reason after receipt = "distance selling".
postage,"lot", cut sheets (accessories) as well as accessories ordered for the customer are excluded from exchange/return.
return shipment: at the customers expense and risk.
impact assessment of stamps commissioned by the customer shall be borne by the principal.
the guarantee will be made in accordance with the legal requirements.
liability for consequential damages is excluded.
your customer data shall only be used respectively stored for business processing and shall remain strictly confidential.
they can be altered or deleted at your request at any time.
catalogues/accessories: use reservations until full payment.
All goods supplied by me remain our property until complete payment of the purchase price.
language for orders, business and contract is german.
place of jurisdiction for merchants resp. juristic persons under public law is graz.
austrian trading regulations (Geow) and austrian law is valid.
with the award of the contract all conditions shall be recognised.
data processing is conformable to legal regulation
general data protection regulation (GDPR):
see www.buerscher.com.
special requirements (legible date, perforation, centering etc.) shall be calculated according to additional expense (+ -,50 € per stamp at least).

2. delivery to germany:
prices inclusive of 7% value added tax (catalogues) respectively 19% german VAT (stamps, accessories).
VAT identification number: DE170554285.
free postage within europe on invoice amount over 150 €, below that up to DIN A4 or 30 mm thick 9 € (germany) or 12 € (rest of europe); larger than DIN A4 or 30 mm thick or accessories 13 € (Germany) or 16 € (rest of europe) flat rate.
for the rest, see point 1.

3. delivery to EU-states (except austria, germany):
prices incl. VAT of the EU state.
for catalogues (books) to denmark, france, ireland, italy, latvia, luxembourg, netherlands, portugal, slovakia: + 10% VAT surcharge.
for accessories (Lindner, Leuchtturm etc.) to denmark, finland, greece, ireland, croatia, poland, portugal, sweden, hungary: + 10% VAT surcharge.delivery is made by advance invoice or credit card with CVV to sums over 75 € (mastercard, visa - debt collection will be executed by "CITY-PHILATELIE", graz).
rest see point 1-2.

4. delivery outside of the EU:
for orders over 75 € invoice amount:
- 7/10% VAT (catalogues), - 19/20 % VAT (stamps, accessories).
rest see point 1-3.

5. delivery overseas:
for overseas dispatch, goods shall be shipped at the risk of the customer.
shipping flat rate (overseas) 19 € at least + priority-charge + parcel postage by weight.
rest see point 1-4.

6. discount for stamp dealers (dealer authorisation required):
paid on the due date to sums over 100 €:
austria and germany: 10% discount (incl. VAT).
Other EU countries with VAT identification number: 24% discount.
non-EU regions: 24% discount.
postal address and package parcels:
manfred bürscher, briefmarkenversand, neusitzstraße 116, 8044 weinitzen, AUSTRIA.

retail store:
CITY-PHILATELIE, stubenberggasse 5, 8010 graz, AUSTRIA. mon - fri from 9 a.m. - 5.30 p.m. ESSt, sat 9 a.m. - 1 p.m. ESSt (short-time changes possible).
imprint: owned, published and produced by manfred bürscher, briefmarkenversand, neusitzstraße 116, 8044 weinitzen, AUSTRIA.

place of dispatch is weinitzen. a direct purchase / sale is possible in our retail shop in graz.
member of APHV (dealer association).